With a lifelong passion for travel and exploration, Malisa has dedicated over 35+ years to the industry, inspiring clients with her enthusiasm and expertise. Her journey in travel began at a young age, and it was a natural progression for her to turn her passion into a career.
Serving as flight department manager for a busy European tour operator in Portland Oregon, she found her true love for flights and complex itineraries. That passion followed her north when she relocated to Vancouver BC, where she spent many years specializing in travel arrangements for Portugal and Spain, creating memorable journeys for her clients.
In 2016, Malisa joined the OTI family, where she found her ideal professional environment and home. For the past six years she has been a proud team member of the Scenic and Emerald Cruises Canadian air department, who had contracted OTI to manage their flights for their 5 -star river cruise line for Canadian guests. The contract concluded at the end of 2025, but the Fly OTI teams focus remains on managing complex routings, adapting to schedule changes, handling contracted fares and delivering exceptional and personal service under pressure.
Malisa’s dedication, attention to detail, and genuine enthusiasm make her a trusted advisor in creating seamless travel experiences. Whether navigating intricate itineraries or securing the best deals, she approaches every challenge with professionalism and a passion for travel!